Renee Hunter

This functionality is designed to hide Resources, Labor, and Items from an e-Ticket once it has been created. The reasons for using this function can vary from wanting to hide certain charges from ...

If users haven’t opted out but still never receive SMS, the problem is almost always device-level filtering or carrier blocking, not Visual Dispatch itself.Below are the most common Android and iPh...

There are two different methods for employees entering time. e-ticket times are the way for employees to enter their job times in the system. These times are entered directly into the e-ticket when...

What is a Kit?A Kit is a grouping function that lives inside of a Quote or Package. They are used to group together resources, labor, and items that are typically are used on a job together. For ex...

VisD Statuses are used to provide clarity on what is happening with a Rental at any given time. These Statuses are set to be automatically updated once the Rental moves through certain stages of th...

Price Books in Business OperationsA price book acts as a central repository for pricing information and helps manage the complexity of different pricing scenarios. Key characteristics include: Cent...

Any Invoice that is created in VisD has to be derived from a Rental. Please follow the below steps in order to create an Invoice.Invoice Creation:Pre-requisite: Rental must be created.Steps:Either ...

Overview:VisD can calculate Overtime on any given Job. This can be set on an Ad-Hoc/Per Job basis, or Overtime Presets can be created and pre-configured as defaults on CustomersTo create Overtime P...

The Equipment list in Visual Dispatch represents the physical equipment that's on any given yard. This is unlike the Configuration Page which represents High Level details of Equipment such as the ...

The Customer List, which can be described as the list of Active, Prospective, and Inactive Customers in the Visual Dispatch System, can be found and managed in both the Desktop Application and the ...